Quality in health care can be hard to define but it is often easy to recognize. The stories and reflections of our patients are one of the best ways to recognize and understand what quality care looks like. Take these comments from Gord who lives with schizoaffective disorder. Gord reflects on what would have made […]
Continue readingHealth Quality Ontario spanning the quality spectrum
Quality forms the very fabric of community mental health and addictions service provision, with principles such as person-centered care being a common thread across over 250 providers in Ontario. Organizations within our sector have been proactive and innovative in implementing quality improvement (QI) methods to improve the service experience for the clients and families we […]
Continue readingEnhancing quality improvement in community mental health & addictions